Frequently Asked Questions

Outside food or drinks?
No. We don’t allow any outside food or drinks within Jumble District, Except for birthday cake/cupcakes and water bottles. No food or drinks within play structure/ climbing wall area/ trampoline park. We are nut sensitive facility. Jumble District can’t guarantee a nut-free facility.
Do you have a café on site?
Yes! We offer a wide selection of entrees, snacks, and drinks to curb your hunger.
When is the trampoline park opening?
Trampoline park is now open!
Re-entry allowed?
Currently we don’t allow re-entry at Jumble.
Do you have punch passes? Or gift cards?
We now have gift cards and punch passes!
Do you offer lockers?
Currently no. Lockers coming soon! Jumble District is not responsible for lost or stolen items.
Can I wear shoes in Jumble District?
Yes! We do allow indoor shoes, and we recommend shoes when using the climbing walls. Grip socks will be available for purchase. All grip socks will be accepted.
I have a cough, running nose, and/or fever should I come to Jumble?
NO! Please don’t allow yourself or your child to enter Jumble District with signs or symptoms of illness. If staff observes illness you will be asked to leave.
What's the ages range for Jumble District?
Jumble District strives to be an all ages facility.
When do we get access to our party room/table?
Please arrive 15 minutes prior to the time slot for check in.
Can we decorate the party area?
Yes, but please do not stick or pin anything to the walls or tables. Table clothes and helium balloons are great ways to decorate to your desired theme. 
How far in advanced should I order food for my party booking?
Please confirm all food orders 72 hours prior to your party booking. Food can be ordered online when completing your booking or by phone at 587 254 2677.
Do you have a Fridge or Freezer for cakes?
Yes! Just give your cake to the front desk when you first arrive.
Do we need waivers?
Yes, Jumble District requires everyone to complete a waiver. Please fill out the waiver online prior to arrival. All jumblers over the age of 18yrs need to complete a separate waiver. A legal guardian MUST complete the waiver for each child. Active supervision is required at all times.
How many children are included in the party bookings?
10 children are included in the party bookings! Additional guests are welcome for an additional fee. No discount on party booking if less than 10 children.
What does participating adult mean?
An adult using the climbing walls, augmented climbing and trampoline park.
What's your cancellation policy?
All deposits are non-refundable, but you can change your date and time, and/or upgrade your package, up to 72 hours before your booking.
Does Jumble offer group discounts?
Yes! Jumble offers a 10-15% discount on all groups depending on the size. Please contact Jumble District at 587-254-2677 to confirm pricing.
Does Jumble offer discounts for special needs?
Yes! Jumble offers a 50% discount for special needs children.
Additional questions? Contact us at 587 254 2677

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